Privacybeleid

1. Data Controller

Tempoweb Studio, registered at KVK 77476379, VAT NL003196283B40, located at Van Ostadestraat 19 b, 3141JN Maassluis, the Netherlands, is the data controller for personal data processed through this website and our services.

Contact: support@tempowebstudio.nl | +31 686454054

2. Data We Collect

We may collect the following personal data:

• Name and contact details (phone number, email address) when you contact us via WhatsApp, email, or booking forms
• Business information (restaurant name, address) provided during consultations
• Technical data (IP address, browser type, device information) collected automatically when visiting our website
• Booking and scheduling data when using our Cal.com integration

3. Purpose of Processing

We process personal data for the following purposes:

• Responding to inquiries and providing consultations
• Delivering our services (website development, system setup, etc.)
• Scheduling appointments and follow-ups
• Sending project-related communications
• Improving our website and services
• Complying with legal obligations

4. Legal Basis

We process personal data based on: (a) your consent, (b) the necessity for performing a contract or pre-contractual measures, (c) our legitimate business interests, or (d) legal obligations under Dutch and EU law.

5. Third-Party Services

We use the following third-party services that may process your data:

• Cal.com — for appointment scheduling
• WhatsApp (Meta) — for communication
• Vercel — for website hosting
• Stripe / Mollie — for payment processing (client projects)

Each third-party service has its own privacy policy. We encourage you to review their policies.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described above, or as required by law. Contact and project data is retained for 7 years in accordance with Dutch fiscal obligations. Website analytics data is retained for a maximum of 26 months.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise any of these rights, contact us at support@tempowebstudio.nl. We will respond within 30 days.

8. Cookies

This website uses only essential cookies required for functionality (e.g., scheduling integration). We do not use tracking or advertising cookies. No cookie consent banner is required for essential-only cookies under Dutch Telecommunicatiewet guidelines.

9. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS, and access to data is restricted to authorized personnel only.

10. Complaints

If you have a complaint about how we handle your data, please contact us first at support@tempowebstudio.nl. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

11. Contact

Tempoweb Studio
Van Ostadestraat 19 b, 3141JN Maassluis
Phone: +31 686454054
Email: support@tempowebstudio.nl
KVK: 77476379 | BTW: NL003196283B40